Plain English explanations of common terms used across projects.
Bespoke Website
A custom-built website designed specifically for your business, rather than using a pre-made template.
Next.js
A modern framework used to build fast, high-performance websites and applications.
Framer / Webflow / WordPress
Platforms used to build websites. Each has its own strengths depending on the type of project.
Branding
The overall look and feel of your business, including logo, colours, typography and visual style.
Logo Design
The creation of a visual mark used to represent your business.
Brand Strategy
Planning how your brand should look, sound and position itself so it connects with the right audience and supports your business goals.
Brand Identity
The visual side of your brand, including logo, colours, typography and overall style.
SEO
Search Engine Optimisation. Improving your website so it can be found more easily on Google and other search engines.
On-site SEO
Work carried out on your website to help it rank better in search engines. This includes things like page structure, content, speed and technical setup.
Off-site SEO
Work carried out outside of your website to improve its visibility. This can include backlinks, listings and external signals that build trust with search engines.
Hosting
The service that keeps your website live and accessible on the internet.
Standard Hosting
Super-fast web hosting that includes visitor statistics, virus scanning, annual backups, email accounts, uptime monitoring and same day support. 5gb storage space for website files and emails. Website maintenance and updates require TimeBlocks or a prepaid super-hour.
Advanced Hosting
Super-fast web hosting that includes everything in standard hosting plus monthly backups, software licences, WordPress updates, PHP updates, plugin updates, and same day support. Website maintenance and updates require TimeBlocks or a prepaid super-hour.
Managed Hosting
Super-fast web hosting that includes everything in Advanced Hosting plus unlimited technical support and website maintenance and updates.
Managed Business Hosting
Even faster hosting with unlimited storage space, bandwidth, databases, mailboxes and backups every 4 hours.
Managed Private Server Hosting
Your own managed, virtual private server.
Domain
Your website address, such as yourbusiness.co.uk.
Timeblocks
Prepaid hours that can be used for design, development, updates or ongoing support work.
Scope
The agreed work and deliverables for a project.
Revision
A change or adjustment made to the work after it has been presented.
Responsive
A website that works properly across mobile, tablet and desktop devices.
Performance
How fast and efficiently a website loads and runs.
Go Live
The point where a website is made publicly available on the internet.
Staging Site
A private version of your website used for testing before it goes live.
Maintenance
Ongoing updates to keep your website secure, up to date and running properly.
Support
Help with updates, fixes or questions after your website is live.
Third-Party Tools
External services used within your website, such as booking systems, payment providers or analytics tools.
Website Design vs Website Development
Website design is how a site looks and feels. Website development is how it is built and functions.
Discovery
The early stage of a project where goals, requirements, and direction are discussed before any design or development begins.
Capabilities Deck
A short document that outlines what you offer, how you work and why you’re a good fit. Often used when introducing your services to potential clients.